Why SN Cleaning Services · End of tenancy cleaning

We turn up on the day we promised

Moving out is stressful enough. You have keys to hand back, an agent booked in, maybe a new home hours away. The last thing you need is a cleaner who cancels. That's why every end of tenancy clean comes with our show up guarantee and our deposit back guarantee.

  • 12years cleaning London and Essex homes
  • 7,549end of tenancy cleans
  • 5.0on Google reviews
  • 72 hoursfree re clean window

We understand

A cancelled clean is never just a cancelled clean

When a cleaner lets you down on moving day, the problem doesn't stay small. The keys still have to go back. The agent or landlord can charge you for a property that isn't clean. And if you've already moved one, two or three hours away, rescheduling means coming all the way back just to let someone in.

I've always looked at it from your side. If one of my team rings in sick in the morning, "we'll cancel" isn't an answer. I think about what that means for you, and we find a way to get it done.

We don't see you as a one off job. We want you to feel heard, looked after and confident that someone really understands what this day means to you.

What we do differently

What's different when you book us

  • Our show up guarantee

    We have systems in place so our cleaners arrive on the day and at the time you booked. If something outside our control happens, we still handle your booking: it's done within 12 hours, or we clean it for free. An afternoon booking, for example, would move to first thing the next morning.

  • Our deposit back guarantee

    We clean to the highest standard we can, and we stand behind it. Anything related to the cleaning that your agent or landlord raises, we come back and put right.

  • Trained cleaners, not random people

    End of tenancy needs the most experience of any clean: an eye for detail and knowing which tool and which product each job needs. We train our own team for it. Every new cleaner works alongside one of our cleaners for two to four weeks, and then we check their work at least three times a week until we're confident in them.

  • Professional products and tools

    You can't reach an end of tenancy standard with the products from the supermarket shelf. Our team works with professional cleaning products and knows how to use them.

  • Professional internal kitchen appliance cleaning

    An optional extra you can add to your clean, priced by the size of the appliance. Your oven and the other appliances an agent opens, cleaned inside by people who know how.

  • Problems solved fast

    If anything comes up, we deal with it as quickly as we can, in the way that's best for you.

How it works

How your end of tenancy clean works

  1. 1

    Tell us about the property

    How many bedrooms and bathrooms, and your move out date. You get your price before you book.

  2. 2

    We book your date

    Your clean is planned for the day you need it, and our show up guarantee covers that day.

  3. 3

    Our trained team arrives

    With professional products and the right tools for every surface. We send a team when the clean needs 6 hours or more, and one cleaner for anything up to 8 hours.

  4. 4

    Every room, to the agent's standard

    Kitchen, bathrooms, cupboards inside and out, skirting boards, doors and floors. Your oven and appliances too, if you add them.

  5. 5

    Before and after photos

    Sent to you on a private link you can forward to your agent or landlord.

  6. 6

    Our deposit back guarantee

    If your agent or landlord raises anything about the cleaning, tell us within 72 hours and we come back and put it right.

Our promise

Our promise to you

Our cleaners arrive on the day and at the time you booked. If something outside our control happens, your clean is still done within 12 hours, or it's free.

Our deposit back guarantee covers everything related to the cleaning. If anything isn't right, we put it right, quickly and in the way that works best for you. That's how we've worked for 12 years.

Get a quote

Experience you can check

7,549 end of tenancy cleans, and counting

SN Cleaning Services started as a regular home cleaning company. Then end of tenancy took over: for four years, about 95 out of every 100 bookings were move out cleans. That's where our team learned to work to a deadline and to an inventory, and it's still the clean we know best.

Read all reviews on Google

Harold Wood: nothing had to be replaced

The tenants had left the flat in a horrible condition. The landlord told us he thought he'd have to throw away the mattress and change so many things, and asked us to do as much as we could. We deep cleaned the carpets and they looked like new again. We took the spots out of the mattress and deep cleaned the kitchen and the bathroom. He didn't have to replace anything, and the property was ready to go back on the market for new tenants.

Hornchurch: they had been told to refurbish

When we walked in, there was paint on the doors and the bathroom had so much limescale, even on the tiles. That bathroom took one cleaner around 4 hours, the most time we've ever spent on one bathroom in an end of tenancy clean. The next day the landlord and the estate agent checked the property and were amazed. They had been told it needed a complete refurbishment. After our clean, it was ready to go on the market.

★★★★★
“Wonderful cleaners and excellent customer service! They’ve helped us do an end of tenancy clean and a deep clean as well as regular cleanings, and they’ve been great all around.”
Sarah S. · Google review
★★★★★
“Happy with Emilia. Punctual and did an excellent job in my flat and I also used her for end of tenancy cleaning. Everything was spotless. She's also consistently good which is why I ask for specifically!”
Lovanya · Google review
★★★★★
“Great service, pleasantly surprised. I was so worried but they did a really good job.”
V M · Google review

FAQs

Your questions about end of tenancy cleaning, answered

What is your show up guarantee?

We have systems in place so our cleaners arrive on the day and at the time you booked. If something outside our control happens, your clean is still done within 12 hours, or we do it for free.

What happens if something goes wrong on the day?

We don't just cancel. We still handle your booking and get it done within 12 hours. If your clean was booked for the afternoon, for example, it would move to first thing the next morning.

How do you make sure your cleaners turn up?

We check on our cleaners early in the morning and again in the late afternoon, so we know they're on track. Sometimes things happen outside our control, and that's what our show up guarantee is for.

What is your deposit back guarantee?

It covers everything related to the cleaning. If your agent or landlord raises anything about the clean, tell us within 72 hours and we come back and put it right.

What if someone checks the property after you leave and finds a missed spot?

Tell us within 72 hours and we come back and put it right, completely free of charge.

Is oven cleaning included?

No, it's an optional extra. Professional internal kitchen appliance cleaning, including the oven, can be added to your end of tenancy clean. It's priced by the size of the appliance, and you see the price before you book.

How much does an end of tenancy clean cost?

End of tenancy cleaning starts from £179. Your exact price depends on how many bedrooms and bathrooms the property has, and you see it before you book.

Do you bring your own products and equipment?

Yes. Our team brings professional cleaning products and the tools each job needs. That's how we reach the standard an agent checks against.

Will I get photos of the clean?

Yes. Our cleaners take before and after photos and you get them on a private link, which you can forward to your agent or landlord.

Are your cleaners your own team?

Yes. Every cleaner is part of our own trained, insured and DBS checked team. We never send random people.

How do you train your cleaners?

Everyone who applies fills in a form and gets scored. The right people are invited to a trial, where we find out if they're a good fit. After that they work alongside one of our cleaners, usually for two to four weeks, depending on how quickly they learn. Once they work on their own, we check their work at least three times a week for the first one to two months.

Do you only hire experienced cleaners?

No, and that's on purpose. In my experience, a cleaner who has learned to work the wrong way is very hard to teach. We look for people who are happy and open to learn, and we train them our way.

Why can't any cleaner do an end of tenancy clean?

Some cleaners who mainly do regular cleans are brilliant, and their clients love them. But in my experience they don't perform well on end of tenancy cleans. In a regular clean the time doesn't allow going that deep, and they get used to the same house and the same plan. End of tenancy needs deep cleaning everywhere, and that takes training.

How many cleaners will you send?

It depends on how long the clean needs. We usually send a team only when the job is 6 hours or more. One cleaner can work up to 8 hours; after that people get tired and the work suffers. We plan every team around the result we can get for you.

Why don't you send two cleaners to finish a short clean faster?

Because it doesn't work. Every cleaner loses time getting settled at the start and finishing off at the end, 10 minutes here, 10 minutes there. If two cleaners each lose 20 minutes, that's 40 minutes, almost an hour of your clean. That's why we keep teams for jobs of 6 hours or more.

Can you clean a property left in a really bad condition?

Yes. In Harold Wood the landlord thought he'd have to throw away the mattress and replace a lot of things. We deep cleaned the carpets, the mattress, the kitchen and the bathroom, and he didn't have to replace anything. Dirt doesn't put us off. That's where our experience shows.

Can you remove heavy limescale?

Yes. In one Hornchurch property the limescale was so bad it was even on the tiles. The bathroom took one cleaner around 4 hours, and the next day the landlord and the estate agent couldn't believe it was the same room.

Can you clean the carpets and the mattress as well?

Yes. Carpet cleaning starts from £49 and mattress cleaning from £39. We use professional grade machines and products, not the kind you can buy for home.

How long have you been doing this?

12 years. SN Cleaning Services was registered in 2019, and we've done 7,549 end of tenancy cleans.

Where are you based?

We're at 15A Shenfield Road, Brentwood.

Tell us your move out date

Get your price, and we'll take the cleaning off your list.

Chat on WhatsApp